You can book a trial session, and the tutor will suggest the suitable package based on their assessment of the student’s level and needs.
The 3-month package is our most popular choice, providing optimal coverage for an entire term and ensuring consistent, uninterrupted learning throughout.
We offer two types of refunds depending on the case:
Full Refund:
You’d be eligible for a full refund if all items within the scope are applicable. The cases include but are not limited to:
When the session has not been done due to the absence of the tutor.
When the session is canceled for any reason at least 8 hours before the scheduled time of the session.
Partial Refund:
In case the default was from the client’s side with no fault from the tutor or the tutor matchmaking, the client surpassed the eligibility time frame, and other routes were explored. In this case, the client will incur a penalty where they’ll be refunded 20% of the unexecuted hours only.
Yes, we offer flexible payment options, including installments with Tamara and Tabby.
Absolutely, you have the flexibility to freeze and reactivate your package as you wish.
Absolutely, you can add hours to your package at any time if needed.
You can leverage our Tutor Replacement and Refund policies if the quality of sessions does not meet your expectations.
You can easily replace the tutor with a simple click on our app. Requests are typically processed within a few hours.